Frequently Asked Questions

General Questions

What is The Difference Between Subscription Levels and How Much Do They Cost?
We have three flexible subscription levels to fit your needs and budget. Users new to our site are encouraged to test drive all the premium subscription with our 1$ Trial.
Saved Campaigns Can be Seen by Others?
We are running an SEO Group buy service and all accounts are shared among members. Each member in the SEO Group Buy have his own business, no one has time to see what others are doing.

However, if you have a secret data or you don’t want to let others see, so Groupbuy is not for you, buy dedicated or private accounts. We provide group buy accounts for limited usage at a very affordable price.

What are Official and Unofficial Tools?
OFFICIAL TOOLS:
All the tools which are mentioned on our website are part of our service (Depends on Plan).
We can assure up-time for these tools.

UNOFFICIAL TOOLS:
However we provide many other tools that are not mentioned on our website but we are sharing those tools from other users, providers, and partners. As we are not the legitimate buyers of those tools therefore we cannot assure up-time for those tools. You can use those tools as you want however if those tools go down or won’t work we cannot guarantee anything about it.

Browser Security Issue
Please note that we have tested our Firefox Portable browser via several antivirus programs, our Portable Firefox is completely in-house modified and there is no virus (including Malware, Trojan Horse etc) in it.

However, it connects the internet via built-in proxy and transmits passwords of the tools from our website to SEO tools official websites, therefore some antivirus treats it as a virus.

Please add our browser in the exception list of your Antivirus program. We assure you that our program is completely virus free and we do not gather any personal data from our users. Our service is trusted by 2000+ internet marketers worldwide, we respect the trust of our users, we never gather any kind of data.

We have recently launched this V7 of Portable Mozilla Firefox. Please provide us with your valuable feedback, we will improve our services on the basis of our users feedback.

What is RDP?
Recently we have launched windows based Remote Desktop service for our subscribers.

Now you will get a free remote desktop ID (Unique for each user), they can use for any purpose. Even we have installed all the SEO tools on Remote Desktop so they can enjoy our services via Remote Desktop.

NOTE:

MAC users can only use our service via remote desktop as our developed SEO tool Portable browser is not supported on MAC system directly.

Proxy Login Safe or Secure?
We provide access to the tools via Proxy login credentials in our Firefox Portable browser. Many clients are continuously asking is it safe or secure?

It is totally a secure procedure, in this way we can continuously monitor our users and check them if they are abusing our accounts or not.

In this way, each user has its own unique proxy credential and all users are using our service with our particular static IP so that the tools will not be banned if users log in from different locations.

Remote Desktop - Important Points
  1. Shared Remote Desktop service is only for using SEO tools, not for running large custom software or applications.
  2. All session on RDP server will disconnect after 5 minutes once you close RDP connection from your local computer.
  3. Do not save your critical data on RDP server as we change servers without any prior information.
How to Cancel Subscription?
All subscribers can cancel their subscription at any time they want. But they will not eligible to ask for the refund if there is no issue from our side. Normally we solve all the issues related to payments, accounts, tools within 24 to 72 hours max ETA.

1. If “Recurring payment” is activated in Paypal then first they need to cancel recurring payment from their Paypal account, so from the next month, their payment will not be detected.

2. If “Recurring payment” is activated in Credit Card then client have to ask us to cancel recurring payment before  48 hours (When the next payment is about to due) so we will cancel their recurring subscription for the next month, their payment will not be detected.

What Form of Payment is Accepted?
We proudly accept the following safe and secure payment methods:

PayPal

PayPal is an online global secure payment system. A PayPal account is NOT required – just enter your credit card information when you are redirected to the PayPal site.

Credit Card

Pay securely on our site using Visa, Master Card, or American Express. Our site encrypts your private information using a Comodo SSL Certificate.

If you would like to use an alternate payment method, please contact us via Live Chat.